Social Media, a Part and Parcel of the Moving Industry.

BIXMOVE PACKERS AND MOVERS

Everybody concerns social media a lot nowadays. People show their huge interests in the use of it, promotion through it, to make money out of it, and many others. It has taken the first place in the media-world now. Because we can gather a lot of information in a very short span of time on a particular issue.

Different Social Medias : -

We are also excited about such media for a different reason altogether. Facebook, Twitter, YouTube, Yelp.com, city-search, etc. keep our service honest and on our toes. We are well connected with all these and render the same facility to our customers worldwide. In this

way, we keep ourselves well connected with them in every single minute.

Role of People in Social Media : -

People share funny and amusing things on Twitter and Facebook to entertain themselves and their friends. We also share our happiness and real fun in such media. That is very, very important to us. We want to engage ourselves with the community. But we are also there so that we can hear people who have complaints as well as compliments. When a lady tweets us that one of our tricks has commenced an illegal U-Turn, we feel sorry and request her to forgive us. We reply to such posts then and there. We wait with patience to listen to more details about the outcome. So that we can find them responsible and make them accountable for such actions.

Social Media & Moving Industry : -

It is not common always in the moving industry or to other service industries, but we do it. We want to remain engaged with our community. We want to be a part and parcel of people’s lives

and we want them to trust us in their need. And thus the Circle of Trust is formed.

We are always listening and watching. We respond to every complaint and bad review that we find. We agree, our weakness in this system. Sometimes, we miss something and some customer may be angry on this. We apologize for our shortcomings. Our mission is to be the best. We make mistakes, but we always try to fix it. Of course, there are plenty of folks who compliment us. We preserve the complements to raise our confidence in our jobs.

Bixmove & Social Media : -

We truly believe that social media brought revolution in any industry. The relocation industry is not out of that. This is the facility we have been waiting for. Companies can no longer hide behind their customers' true feedback. Today or tomorrow they have to face it. otherwise, it becomes viral. Spreads all over the market very fast. Through such media, real voices often come out. Companies easily get their customers' viewpoints. Often, the organisations refrain from doing anything odd that may lead to a bad rapport for them in the market.

BixMove always pays attention to its customer satisfaction. Hence, it takes the full benefit for the use of social media. It helped BixMove to change and sharpen its activity as per the market demand. Thus, it has gathered enormous experience and become a brand in the area of movers and packers.